HCSO SecureWatch

• The HCSO SecureWatch Program is one of many Harris County Sheriff’s Office (HCSO) initiatives enlisting the help of community members and businesses in the fight against crime.

• The HCSO SecureWatch Program allows the dispatch center ability to access and view real-time surveillance video for valuable insight to increase situational awareness prior to their arrival, potentially aiding in the apprehension of suspects.

PROGRAM BENEFITS
  • Participation in the HCSO SecureWatch Program is FREE of charge
  • Participating businesses will receive Deterrent Placards at no cost
  • Increased Crime Prevention assistance at your location
  • Provide Real-Time Intelligence to responding deputies
  • Increased Opportunity To Apprehend Suspects and persons of interest
  • Increase the release of Timely Investigative/Suspect Information
  • Increased Customer and Employee Comfort
  • Allows HCSO to have Eyes on Your Business immediately when an Alarm or Panic button is triggered
PUBLIC-PRIVATE PARTNERSHIP
THE BROCHURE
FAQ
  1. What is HCSO SecureWatch program?
    1. The HCSO SecureWatch Program is one of many Harris County Sheriff’s office initiatives to enlist the help of community members and business in the fight against crime. Security camera footage is progressively becoming an invaluable asset to the HCSO by assisting with the development of potential leads and identifying perpetrators. By registering and using the HCSO SecureWatch Program, business will provide first responders with access to valuable real-time information to increase their situational awareness prior to their arrival. This type of “real-time” access to information will support investigations and may aid in the apprehension of persons of interest.
  1. Is the HCSO SecureWatch program free?
    1. This service is provided for free to business owners.

  2. Is HCSO SecureWatch program safe?
    1. Your registered information is kept safe and secure; never made public.
  1. Will my registration information be share to a third party?
    1. Your information will not be share to anyone other than law enforcement.
  1. How do I join HCSO SecureWatch?
    1. Register the location of your business by logging in to the Harris County Sheriff’s Office technology partner website at scwpro.com/HCSOsecurewatch  
  1. Do I need to sign a contract with HCSO SecureWatch?
    1. Participating in the HCSO SecureWatch program is voluntary and you are authorizing Harris County Sheriff’s Office to access the live video feed from any surveillance system(s) and/or video camera(s). You can cancel at any time.
  1. What kind of requirement do I need to have?
    1. You must have a working video surveillance system
    2. Internet Access Capability
    3. A minimum of 10Mbps Download and 2Mbps upload internet speed for live video.
  1. Will HCSO SecureWatch always view my cameras?
    1. HCSO SecureWatch will access live video during an alarm triggered incident or telephonic 911 event. 
  1. Who to contact for support or file complaint on my SecureWatch account?
    1. For Support or Complaint call 281-909-3373 or email hcsoecurewatch@coreveillance.com.
  1. What are the benefits for participating with HCSO SecureWatch?
    1. As a participating member of HCSO SecureWatch program you will receive the following:
    2. A 5” x 7” HCSO SecureWatch placard to display on your front door.
    3. Increased Crime Prevention awareness at your location.
    4. Provide Real-Time Intelligence to responding deputies.
    5. Increased Opportunity To Apprehend Suspects and persons of interest.
    6. Increase the release of Timely Investigative/Suspect Information.
    7. Increased Customer and Employee Comfort.
    8. Allows HCSO to have Eyes on Your Business immediately when an Alarm or Panic button is triggered.
    9. High Priority Responding Time.

 

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